¶ Preparatory steps
- Log in to the platform's dashboard.
- Create a bot script.
- Create a text bot that will be integrated.
- Register on Facebook. If you already have an account, log in to your account.
- Create a Facebook Business account.
- Create a Facebook Page for your company.
¶ Integration setup
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Go to the Text Bots section in your dashboard.
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Navigate to the integration using one of the following methods:
- Directly: Hover over the desired chat and click on
→ Integration. - From chat editing: Hover over the chat line and click on
. Go to the Integration tab.
- Directly: Hover over the desired chat and click on
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Switch to the Facebook tab.
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Activate the Use this Integration toggle.
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Click Log in With Facebook. A Facebook authorization browser window will open.
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Select the Page to connect to: Choose your page from the dropdown list that you created in the sixth preparatory step.
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Click Connect.
- Go to the Integrations section of your personal cabinet.
- Click the Facebook tab.
- Click Add integration or
in the upper left corner. This will open the integration settings dialog box. - Select a text bot from the drop-down list in the Chat name field in the window that opens.
- Click Log in with Facebook. A Facebook authorization browser window will open.
- Select the Page to connect to: Choose your page from the dropdown list that you created in the sixth preparatory step.
- Click Save.
¶
After the integration is completed, the client who wrote the message on the Facebook page will start a dialogue with the integrated bot.