The Random block provides variability in the dialogue. The system randomly follows arrows coming out of the block. An alternative to this block is the Sequential Choice block, which is discussed in more detail in the Sequential Choice Block article.
Special settings for arrows coming out of the block are not required. If in the Sequential Choice block you can specify arrow numbers, in this case, the arrow selection will be entirely random.
Arrows can be directed from the block to any number of other blocks.
| Property | Description |
| Label | The name of the block displayed in the script editor but not used in the dialogue with the client. |
| Marker | An arbitrary text serving as a block identifier. It can be used in analytics reports as a marker of block passage—helping to track which blocks the robot has traversed. |
| Maximum cycles | The maximum number of times the bot can go through the cycle before transferring to an operator. A cycle is defined as the user repeatedly entering a specific block. The maximum number of cycles is 100. |